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INSURANCE

Identity governance for insurance carriers and brokers

See who can reach policyholder and claims data, from employees and agents to vendors and AI agents, and prove it at every exam.

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IDENTITIES IN INSURANCE

Who can reach policyholder data in your business?

Govern employees, agents, vendors, and AI agents in one platform, based on what each one actually uses.

Employees and underwriters

When staff move between claims, underwriting, and finance, old access can move with them. See what each person uses and remove what their role doesn't need.

Agents and brokers

Independent agents and brokers work in your CRM and shared files. See what each one can reach, and end access when an appointment ends.

Vendors and TPAs

Third-party administrators, adjusters, and IT vendors get accounts and shared links. See external users and revoke access that's no longer used.

Service accounts and AI agents

Integrations, scripts, and AI agents in claims run on service accounts and tokens. See what each one can reach and who owns it.

INSURANCE USE CASES

What do insurers use Oleria for?

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Access reviews

Run annual NYDFS reviews on real usage, with an audit record for every decision.

External access

Find agent, broker, and vendor access that outlived the contract or appointment.

Data access governance

See who can open claims files and policyholder records in SharePoint and drives.

MFA & SSO coverage

Find accounts without MFA, now required by NYDFS for anyone accessing your systems.

Least privilege

Remove unused permissions so access matches what each role actually uses.

Secure AI adoption

See which AI apps and agents connect to policyholder data, and who owns each one.

Oleria AI chat starting an annual NYDFS access review for claims and policy systemsOleria external access card for 3 insurance partners with a Revoke unused partner access buttonOleria card showing who can open Claims_Policyholders_Q3.xlsx with a Restrict to Claims team buttonOleria MFA coverage card at 92% of 2,340 accounts with list of accounts without MFAOleria card showing role change from Claims adjuster to Underwriter with 3 unused entitlements and Remove 3 buttonOleria AI access card showing 14 AI apps and agents with access to policyholder data and an Export button
Regulations

Which insurance regulations does Oleria support?

Map each access requirement to the evidence your auditors and examiners ask for.

Regulation
What it requires
How Oleria helps
NYDFS 23 NYCRR 500 (access privileges)
Limit user access, review it at least annually, and remove access no longer needed.
Usage-based access reviews with a decision and audit record for every account.
NYDFS 23 NYCRR 500 (MFA)
MFA for any individual accessing any information system.
Find accounts without MFA, including local accounts that bypass SSO.
NAIC Insurance Data Security Model Law
Oversee the security practices of third-party service providers.
See vendors and external users, what they can reach, and revoke what is unused.
GLBA
Protect the security and confidentiality of customer information.
See who can open files with customer data, and remove broad or unused access.
HIPAA (health plans)
Limit access to health information to the minimum necessary.
Right-size access based on what each person actually uses.
SOX (public insurers)
Control and review access to systems that support financial reporting.
Review access to financial systems with usage context and export the evidence.
FAQ

Questions about identity governance for insurance

What is identity governance for insurance?

 Oleria MCP is an MCP server for identity governance. It lets the AI assistants, coding agents, and custom copilots your team already uses query and reason over your identity estate in natural language. No SDK, no new framework, no rebuilt workflows: if your client speaks MCP, it works with Oleria.

Identity governance for insurance is how carriers, agencies, and brokers control who can access policyholder, claims, and financial data. It covers employees, agents, vendors, service accounts, and AI agents, and produces the access reviews and evidence that regulators such as NYDFS expect.

How does Oleria support NYDFS Part 500?

Most platforms layer AI on top of tools designed for static rules and periodic reviews. Oleria AI was designed into Trustfusion from the data layer up — a live identity graph continuously enriched with usage, peer, risk, and authentication context, with Oleria AI's reasoning running as a first-class capability across every workflow on the platform. That foundation is what makes recommendations accurate instead of approximate, and what makes a platform-level MCP endpoint possible.

Part 500 asks covered entities to limit and review user access at least annually, remove access no longer needed, and enforce MFA. Oleria runs usage-based access reviews, finds unused access to remove, and shows which accounts lack MFA

Can Oleria govern access for independent agents and brokers?

No. Oleria AI is the intelligence built into the Trustfusion platform you already know. The naming gives a clear identity to a capability that spans every workflow on the platform, governance, risk, investigations, access, and the MCP endpoint rather than presenting AI as a separate SKU or a bolt-on feature.

Yes, when agents and brokers have accounts in your connected apps, such as your identity provider, Salesforce, or SharePoint. Oleria shows what each one can reach, when it was last used, and flags access that should end.

Does Oleria help with the NAIC Insurance Data Security Model Law?

The MCP (Model Context Protocol) endpoint exposes Oleria AI's reasoning and graph to any MCP-compatible client — Claude, ChatGPT, your internal copilots, or custom agents. Teams can query Oleria in natural language ("show me everyone with prod AWS access who hasn't logged in for 30 days"), pull context into agentic SOC and IAM workflows, and use the result inside the tools they already trust. The endpoint is read-only by design: agents reason.

The NAIC Model Law asks insurers to oversee third-party service providers and control access to nonpublic information. Oleria shows vendors and external users, what they can reach, and lets you revoke what is unused.

Does Oleria govern AI agents used in claims and underwriting?

Access reviews and provisioning, external access oversight, risk monitoring, incident investigations, unused and unintended access detection, and authentication posture monitoring. The same unified graph and Oleria AI reasoning underpin every one of them — which is what makes Trustfusion feel like one platform rather than a suite of point tools.

Yes. Oleria discovers AI agents and the OAuth apps connected to your systems, shows what data each can reach and who owns it, and records the actions they take.