Quick Summary: Oleria, an AI-native identity security & governance platform, delivers Access Request Approval in Slack and email so approvers can act with full decision context in one click — right where they already work — without ever switching to a portal.
Approvers don't live in the IGA portal. They live in email and Slack. When an approval request lands in a tool they don't otherwise use, they ignore it — or click through reflexively without reading. The IAM team chases. Time-to-access stretches. Or, worse, every request gets rubber-stamped.
The pattern repeats because most identity tools require approver context-switching. The approval message is a notification with a link, not a self-contained decision. Approvers either don't decide, or decide without context.
The approval message includes peer-access context — what others in the requester's role have, what's typical for the requested app — alongside the approve / deny buttons. Approver decides faster, with context, without context-switching.
Time-to-decision Days → minutes
Approver context-switching Eliminated
Rubber-stamp risk Down (context inline)
Audit findings on approval quality Eliminated
Yes. Per-organization configuration. Some approvers prefer email; others prefer Slack. Per-recipient channel preference is supported. The first action wins — if the approver responds in Slack, the email becomes informational. Audit captures the channel of the actual decision.
Out-of-office routing, line-of-succession routing, and per-organization delegation policy. When an approver is unavailable, the approval routes to the configured delegate with full context preserved. Audit trail captures both the original approver and the delegate, with the delegation reason.
Yes — both email and Slack work cleanly on mobile. Approvers in transit decide quickly. The action is captured the same way as desktop. No separate mobile app required.
Configurable per app. Sensitive apps and privileged access can require portal login for additional context, multi-stage review (sequential or parallel approvers), or break-glass justification. The email or Slack notification handles the bulk of routine requests; the portal handles the cases that need more.
The requester's name, the request itself (app, access level), the justification, the requested duration, the peer-access context (what others in the requester's role have), and approve / deny actions. Sensitive requests can include additional fields — current access, historical request patterns. The message is self-contained for routine decisions.
