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Quick Summary: Different audit frameworks ask different questions about non-human identities, but the underlying data is the same — and most teams reassemble it from scratch for every audit. Oleria, an AI-native identity security & governance platform, generates NHI compliance evidence packs for any framework from one platform, on demand.

Outcome

Compliance frameworks require evidence of access controls - but most of them were written with human identities in mind. When auditors ask about service accounts, API keys, and machine tokens, they often do not know what they are looking at, and your team does not have evidence in a form auditors can evaluate. Oleria maps your complete NHI governance record - ownership, access scope, review history, and activity - to the specific control references in any framework the auditor is using, and generates the evidence pack on demand.

The reality

Compliance frameworks require evidence of access controls - but NHIs are the blindspot most teams cannot answer for. An auditor reviewing PCI-DSS 4.0 wants to know: which service accounts have access to cardholder data? When were they last reviewed? Who owns them? What changed in the last 12 months? Most security teams cannot answer those questions from a single place, because NHIs were never treated as first-class governance objects. They are spread across cloud providers, CI/CD systems, and SaaS apps - each with its own export format, none of which maps to control language an auditor can evaluate.

The teams that sail through NHI-related audit questions are the ones whose platform keeps the NHI governance record continuously and translates it to framework control language automatically. The rest spend weeks before every audit pulling exports from five different systems, guessing which NHIs are in scope, and hoping the auditor does not ask a follow-up.

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What you get with Oleria

Oleria holds the complete NHI governance record - who owns each identity, what access it holds, when it was reviewed, and what changed - and maps that record to the control language of any framework your auditor is using.

NHI inventory by framework scope.

Every service account, API key, OAuth app, and CI/CD credential is discoverable and attributable - so the auditor's first question (what NHIs are in scope?) has a structured, documented answer, not a spreadsheet assembled the night before.

Per-framework evidence packs

Select a framework, set the audit window, generate. PCI-DSS 4.0, SOC 2, ISO 27001, HIPAA, NIST 800-53, FedRAMP, DORA - one evidence pack per framework, mapped to specific control references. The same NHI review record satisfies multiple frameworks simultaneously.

Point-in-time export.

Evidence is shaped to the audit window, not to today. A Q3 audit request in Q4 pulls the Q3 NHI state automatically - ownership as it was, access as it was, reviews as they happened.

Auditor-friendly format

PDF for narrative, CSV for tabular, JSON for programmatic. Auditors pull what they need without your team running custom queries or translating export files by hand.

AT A GLANCE

NHI coverage

Every service account, API key, OAuth app, CI/CD credential, and machine token - with owner, access level, review history, and activity log

Framework support

PCI-DSS 4.0, SOC 2, ISO 27001, HIPAA, NIST 800-53, FedRAMP, DORA - one pack per framework, mapped to specific control references

Point-in-time export

NHI evidence scoped to any audit window within retention - not just current state

How it works

Connect - NHIs, owners, reviews, access records, and activity flow into the Oleria graph and are retained within policy.
Choose - Select the compliance framework, set the audit window, and define NHI scope (all identities, a specific environment, or a subset by type or owner).
Export - Evidence pack generates with control mappings, reviewer attestations, and supporting NHI data pre-structured per control.

What Oleria delivers

Oleria's NHI Compliance Evidence Pack Generator maps every non-human identity to specific control references across any framework, so auditors get structured answers in minutes.

What it looks like in your environment

The auditor's kickoff call surfaces an item that has stalled security teams for years: "We need a complete inventory of all service accounts and API keys with access to regulated data, with access reviews for the last 12 months." In the past, that request triggered a two-week excavation across AWS IAM, GitHub Actions secrets, Salesforce connected apps, and a spreadsheet someone owns in IT.

With Oleria, the GRC lead connects with the MCP server and asks for PCI-DSS 4.0 report with the audit window, and hits generate. The pack includes every NHI in scope - mapped to owner and access level - with access review attestation records mapped to control 7.2.2, rotation logs mapped to 8.6.3, and activity summaries for any anomalous patterns. The auditor gets a structured, readable pack. No two-week excavation. No "we'll have to get back to you."

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What good looks like

Auditors can answer "show me all service accounts with access to regulated data and their last access review" without a two-week excavation across five systems.
NHI evidence packs ship within 90 minutes of the auditor's request, mapped to specific control references, ready to review directly.
The same NHI governance record satisfies multiple frameworks simultaneously. One review cycle covers PCI-DSS, SOC 2, and ISO 27001 without duplicating work.
Compliance is a continuous, measurable program - not a scramble before each audit. Evidence accumulates automatically as NHI reviews and access events happen.

Frequently Asked Questions

What is a non-human identity (NHI)?

A non-human identity is any credential or identity that authenticates to a system without a human directly logging in - service accounts, API keys, OAuth apps, machine tokens, and CI/CD pipeline credentials. NHIs are typically the identities that actually touch regulated data in automated workflows, which is why they are the hardest part of any compliance audit to document.

Why are NHIs harder to audit than human identities?

Most compliance frameworks were written with human users in mind. NHIs do not log in through SSO, do not appear in HR systems, and are often shared across teams or owned by people who have since left. Auditors frequently flag NHIs as gaps not because access is wrong, but because the evidence to evaluate it does not exist in an auditor-readable form. Oleria solves this specifically.

How do framework mappings stay current?

Each framework's mappings ship with the platform and update as standards revise. PCI-DSS 4.0, SOC 2 latest, ISO 27001:2022 - tracked centrally so your NHI evidence packs reflect current control language without manual maintenance.

Can we generate cross-framework evidence - one NHI record satisfying multiple frameworks?

Yes. The same NHI review attestation record can map to PCI-DSS 4.0 7.2.2, SOC 2 CC6.1, and HIPAA 164.312 simultaneously - one record, multiple control references, no duplication of work.

How far back does historical NHI evidence go?

Historical export is available for any period within your configured retention policy. For most compliance frameworks a 12-month lookback is sufficient; longer retention is available for regulated industries with extended evidence requirements.

Get NHI compliance evidence packs for any framework from one platform, generated on demand